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Vonage® for Slack

Updated: 10/1/2020 6:26 AM

The Vonage® for Slack app extends collaboration solutions and boosts team productivity by integrating voice and conferencing tools from Vonage.

Download and Install

To download and install, you must be a Slack Space Owner.

  1. Download the app using either of the following options:
     
  2. Click the Install button (left side)
  3. Click the Authorize button.

Once installed, Vonage is listed under the Apps in the navigation menu (on left).

Use of Available Commands

Use commands to manage your calls and conferencing options. 

  • If issued from the Vonage for Slack app (under Apps), enter the command directly. For example,  dial 4155550779.
  • If issued in a Direct Message or Channel, preface command with /vonage. For example, /vonage dial 4155550779.
Command (Shortcut Key)Use
logout  (signout, q)Sign out of the app.
login (signin, s)Sign in to the app.
dial <number>  (d)Place a call.
answer (a)Answer the incoming call.
hangup (end, e)End the current call.
hold (m)Toggle music on hold; pause call.
voicemail (v)Send incoming all to voicemail.
redial (r)Dial the last call received.
calls (a)Print call log.
last <n> (l)Print specified numbers of calls received.
conference (f)Start a conference call.
meetStart a conference.
info (i)Obtain info about Vonage.
help (h, ?)Print available commands.

IMPORTANT: If answer and hangup are not working properly, you may have lost connection to the Vonage voice network. Sign out and then sign back in to resolve the issue. 

Start a Meeting

To start a meeting:

  1. Enter the command meet (or /vonage meet if in a Channel or Direct Message). 
  2. Select a conference room from the menu.

Conference information is saved in the Vonage® Integration Suite.  Just open the Web Portal, click My User, and then click Personal Conferences.

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